Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery schedules, and budget considerations. This helps us deliver a service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Silver Meadow Axis respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Your Data Security Measures

We treat the protection of your personal data as a top priority and deploy suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information within our team.

Although we deploy robust security measures, no method of transmission over the internet is completely secure. We regularly update our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. In accordance with applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Site Tracking

We employ cookies and comparable technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies let us keep track of your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off some cookies might impact how the site works. For more details about our cookies, please consult our Cookie Policy.

External Links

Our site might include links to other websites or services. This privacy policy covers only Silver Meadow Axis and this site. We are not accountable for the privacy practices of third-party sites.

We advise checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When major changes occur, we will update the "Last Updated" date shown at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.